FAQ


Who is Gravid?
Gravid's mission is to help people achieve stress-relief, deep sleep and relaxation with the use of premium therapeutic weighted blankets. Gravid has now helped over 25,000 people sleep better.

What makes Gravid different than competitors?
Product Quality:
After working with a number of different manufacturing partners, we have chosen one that meets our thorough quality standards. Starting with the highest quality materials and a detail-focused production process, every part of the Gravid has been designed for comfort, practicality and longevity. Our blankets are weighted with non-toxic micro glass beads (compared to bulkier plastic pellets that many competitors offer).

Level of Service:
We understand the importance of a high level of service for our valued customers. We have our customer service team available on live chat 24/7 to answer any questions or concerns you have.

How do I know which weight to get?
Please refer to the chart below:

Weighted Blanket Weight Guide

When can I expect my blanket?
You will receive one e-mail upon placing your order, and a second email when your order has shipped, along with your tracking number. We ship most orders out within 24 hours, and shipping takes approx. 4-8 business days. 

Do you have a store I can visit?
Unfortunately, not at this point.
We operate solely online to reduce overhead and this is what allows us to offer competitive pricing while maintaining the highest quality standards. 

How do I clean or care for my Gravid?
The Gravid 2.0 inner blanket and Versa Cover are both fully machine washable and safe to put in the dryer. With this being said, we recommend hang drying your items to improve the lifespan of your blanket and cover. The Visage weighted sleep mask is hand-wash only.
 
What's your return policy?
We offer a 14-day money back guarantee. Please visit our Return Policy page for more details.
 
How do I know Gravid is a legitimate company? 
Gravid is built on the Shopify platform, and Shopify is a publicly-traded organization with stringent compliance standards for all stores that use its services. 
For customers who are still uncertain about purchasing a weighted blanket from Gravid, we recommend using PayPal to process your payment, as they offer buyer protection to give you full peace of mind. 
 
I still have questions, how can I contact you?
Please use our live chat to speak to a Gravid Customer Care Specialist available 24/7.